Frequently asked questions
Do you ship across the USA?
Yes, we offer shipping across the United States. Free shipping is available on orders above $200.
What is your return policy?
You can request a return within 15 days of receiving your order, provided the item is unused and in satisfactory condition. Please note that used items or oiled and knocked bats are not eligible for return.
How do I initiate a return?
Before returning any item, please contact our customer support team via email or phone to notify us and receive return instructions.
How long does it take to process a refund?
Once your returned item is received and approved, refunds are processed to the original payment method. Processing times may vary depending on your bank or payment provider.
Can I get help choosing the right cricket gear?
Absolutely! Our team of cricket enthusiasts is always happy to help you select the right bat, kit, or accessories based on your playing level and needs.